Shipping Policy
Processing Time
Please allow 1-2 business days processing time for your order to be shipped. During holidays orders can experience delays to be processed.
If invalid information is provided we will be unable to process your order due to inaccurate or incomplete payment or incorrect address information. Your order processing may be delayed an additional 3-5 business days if invalid information is provided.
We ship Monday-Friday, excluding weekends and USA holidays.
Domestic Delivery Time
Time in transit depends on the shipping method selected. Please note that time in transit does not include weekends or holidays. All delivery times are estimates. Gluco Armor is not responsible for delays in delivery due to events beyond our control, including shortage of materials, labor strikes, transportation failures or acts of nature.
Refused, Lost, Stolen or Delay in packages
United Parcel Service (UPS) is the primary delivery service used. We cannot guarantee replacement of lost or stolen packages shipped via UPS. In case of delays or any situation with your delivery please contact us. Gluco Armor is not responsible for any lost, stolen or delayed packages.
Cancel Order
Due to high order volume a customer's order goes directly into our fulfillment center to be processed. If the customer contacts within 24 hours after they purchased they can cancel their order. If your order is already processed or has already shipped, we cannot cancel the order. Customers will need to either refuse the package or return it with a valid tracking number.
Wrong Address Disclaimer
It is the responsibility of the buyer to make sure that he or she enters the address correctly. We cannot guarantee address changes due to strict shipping schedules. Please double-check the address you are entering, as we will NOT be held responsible for packages that are sent to the wrong address.
Returns Address for Shipping
In order to obtain your full refund for your bottle(s) you must return all bottles back to our fulfillment center at the address listed below within 90 days of purchase.
Gluco Armor
19655 E 35th Dr #100, Aurora CO 80011, USA
You must provide a tracking number for your return. Failure to send a tracking number can delay your return being reviewed.